Privacy Policy

Privacy Policy

Introduction

Welcome to http://auto-body-technicians.autobodyshop-talk.com (referring to our company as ‘we’ or ‘the Company’). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Protection Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our website, applications, services, and products offered at http://auto-body-technicians.autobodyshop-talk.com. However, it is important to emphasize that this privacy statement does not extend to third-party platforms, applications, or services accessed through links on our site, as these entities have their own privacy policies governing user data collection and usage.

Processing Activities

This policy outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with communications from us, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal information for different purposes. This includes:

  • Account Information: Details required to create and manage user accounts on our platforms.
  • Payment Information: Data needed for processing transactions, including payment history and billing addresses.
  • Financial Information: Financial records related to services or products purchased from us.
  • Purchase Information: Details about products or services bought through our website, including quantities, prices, and delivery information.
  • Mobile Device Identifiers: Unique identifiers associated with mobile devices used to access our services.
  • Location Data: Information about a user’s location when interacting with our applications.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
  • Product Information: Details about the products users interact with on our website.

We collect this data through direct user input, interactions with our applications and services, and automated technologies employed for site navigation and performance tracking. Additionally, third parties may share personal information with us, subject to their respective privacy policies.

Cookies

We utilize cookies to enhance user experience and gather analytics about how users interact with our website and services. Cookies can be categorized as:

  • Strictly Necessary: Essential for the basic functions of our website and applications.
  • Preference: Allow us to remember user preferences and settings.
  • Analytics: Enable us to analyze site usage, track trends, and improve performance.

Users have control over non-essential cookies through our Cookie Manager, where they can customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, unless required or permitted by law to keep it longer. Once the purpose is fulfilled, we securely delete or anonymize the data to protect user privacy.

Security Measures

We implement robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encrypted Communication: Using encryption protocols for secure data transmission.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who comply with strict data protection standards.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided in this policy to request its deletion.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure (or ‘right to be forgotten’).
  • Restriction on processing.
  • Right to data portability.
  • Objection to the processing of your data.
  • Non-discrimination in our services.
  • The right to lodge appeals or complaints with relevant regulatory authorities.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For inquiries related to privacy, data requests, unsubscribes, or any other data-related matters, please contact us:

  • Email: [email protected]
  • Address: Auto Body Technicians Privacy Team, [Street Address], [City, State/Province, Postal Code]